Tanglewood casebook Essay Example for Free

Tanglewood casebook Essay 1) Recruitment Guide Position: Store Associate Reports to:Shift Leader Qualifications:High school diploma or equivalent, Some college course work preferred 1 year retail experience preferred including experience in customer service Relevant Labor Market:West Washington Timeline:Week of 1/8Conduct interviews with qualified candidates 1/24Targeted hire date Activities to undertake to source well-qualified candidates: Post job opening on company website and on in store kiosks Request company referrals  Contact local colleges to notify them of available positions and see if they know of any students looking for employment Contact staffing agencies, if necessary, to fill position with temporary associate that may want to permanently work for the company Staff members involved: HR Recruiting Manager Department Managers Potential peers Budget: $3,000-$4,500 2) The store associate position is one that mainly deals with assisting customers, be it to find certain products, deal with issues, or to just make their experience a pleasant one while dealing with the daily operations of the store. The open method to recruiting means that we are casting a wide net to catch any applicants that we can and see what we get. It’s possible that we may get exactly what we are looking for, but it’s possible that it may just be wasted resources. I recommend the targeted method to recruitment, which means that we are going to go for a specific group of people with specific KSAOs. By using the targeted method we will address some of the staffs concerns about hiring new store associates. The first concern was to reduce turnover; by casting a smaller net, but getting more qualified individuals we may eliminate some of the turnover. This will also help with the lag time, which was the second issue, in that there will be less applicants to sift through, thus letting us get to the more qualified candidates more quickly. This will help us target the applicants we want, which were college to middle age individuals with at least a high school diploma, preferably some college course work, with retail and customer service experience. By getting employees that already have customer service experience, they will already know what they are getting themselves into and what the expectation may be. Hopefully this will also help to acquire people who fit into the culture and are looking for a career and not just a job. By using online applications with specific requirements we will better be able to target these applicants. The same goes for staffing agencies, though costly, we will more effectively acquire qualified individuals. Employee referrals may be a good way to keep up employee relations and morale, but it may not lead to the type of individuals we need. The same goes for open applications. 3) In Western Washington, the highest one year retention rate compared to the amount of applicants hired was by job service agency, followed by employee referrals. This seemed to be effective for them, because the most qualified individuals fell into the referral category, however the total cost was significantly higher for employee referrals at this site, though after a year of survival ended up being the most cost effective method of hiring. In Eastern Washington, the referral method came out the most effective as far as retention rates went, followed by the kiosk method. Following the same trend as the Western Washington region, these individuals seemed to be the most qualified. Again similar to the previous region it also was the most expensive as far as total cost went, but the most effective as far as cost per first year of survival. In Northern Oregon, the agency method had an extremely high retention rate after the first year of hire, followed by the kiosk method. In this region the kiosk method was the most expensive followed by hiring agencies. The hiring agency was the most effective after the first year of hire. In Southern Oregon, a similar trend happens compared to Northern Oregon. The agency method has a the highest post one year retention rate, followed by the referral method. And similar to Northern Oregon, it is the second most expensive as far as total cost goes, but the most effective as far as post first year hire cost is concerned. 4) It would be ineffective to follow the same hiring methods for all four regions in that in both Oregon based regions the best recruitment method seems to be agency based and in the Washington regions the referral method is most effective. If the company attempted to force all regions to have the same hiring standards they would incur higher cost, less effective recruitment methods, and would obtain less qualified individuals. 5) It has proven true for the company that cheaper is not always better, therefore getting the cheapest labor will not yield the most effective customer service. It would be beneficial to rate employee performance in accordance to high, middle, and low performers and to discuss with them how they feel they are doing in conjunction with suggestions on yielding better performance. Better performance should come with some type of reward, for example an extra vacation day, a more desirable assignment, or an annual pay increase. It also would be beneficial to employees to have additional training in customer service issues in order to prepare them for what issues they may run into. As far as the bottom line hiring requirements go, at least a year of customer service related experience should be required for employment. As previously stated this will ensure that these new candidates will know what to expect from their job, and what expectations an employer would have of them. (Please refer to question 2 for how managerial concerns will be addressed.) 6)  The targeted method would be aiming at a specific group of candidates. They may say that they are searching for a candidate with some completed college coursework and customer service experience looking to work as a store associate at Tanglewood. It also should state that if the associate seems promising they may be put on the fast track to management if they desire. The realistic method gives a real view of what the job would entail. It may say something like dealing with day to day store issues including customer complaints. It gives an employee a real look as to what they may be doing, but some argue that it may turn away good potential candidates before they actually have the opportunity to experience both the good and the bad. The branded recruitment strategy is searching for a candidate that will fit into your brand. They may say looking for a self starting individual who wants to be part of not just a company, but a family. By doing this employees feel a tie to the company’s brand and want to work for the company and not just the job. Work Cited Heneman III, Herbert G., Judge, Timothy A., and Kammemeyer-Mueller, John D. Staffing Organizations: 7th Edition. Middleton: Mendota House, 2012. Print. Kammemeyer-Mueller, John. Tanglewood Casebook for use with Staffing Organizations: 7th Edition. Middleton: Mendota House, 2012. Print.

Selfish Edna Pontellier in Kate Chopins The Awakening :: Chopin Awakening Essays

Selfish Edna Pontellier in The Awakening Could the actions of Edna Pontellier in Kate Chopin's novella The Awakening ever be justified? This question could be argued from two different perspectives. The social view of The Awakening would accuse Edna Pontellier of being selfish and unjustified in her actions. Yet, in terms of the story's romanticism, Edna was in many ways an admirable character. She liberated herself from her restraints and achieved nearly all that she desired. Chopin could have written this novel to glorify a woman in revolt against conventions of the period. Yet, since the social standpoint is more factual and straightforward, it is the basis of this paper. Therefore, no, her affairs, treatment of her family and lovers, and suicide were completely unwarranted. She was not denied love or support by any of those close to her. Ultimately Edna Pontellier was simply selfish. A typically assumed reason for having an affair is that the person's spouse is, in some way, unsatisfactory. Perhaps by their affair, they are searching for a better source of love. This, however, was not a justifiable cause for Edna's adultery. Mr. Pontellier was a loving husband who tried to show his love for Edna in all of the ways he was able. Léonce showered his wife with valuable gifts. His life revolved around money, and he knew no other way to show his wife how much he loved her. He attempted to compensate Mrs. Pontellier materialistically for the lack of emotional support. While this may not be an ideal solution to the problem, it cannot be denied that Mr. Pontellier was trying to diminish the problems between them. Yet, even though it is understandable that she is upset that her husband lacks family skills, getting married was solely Edna's fault. The history of their relationship is far from perfect. Chopin states "her marriage to Léonce Pontellie r was purely an accident... He fell in love...and pressed his suit with an earnestness and an ardor which left nothing to be desired. He pleased her; his absolute devotion flattered her" (18). Edna was not fair to him when she married him without loving him. She "grew fond of her husband" (18), but fondness is not a good reason for marriage.

The World of Glassblowing

25, February 2013 The World of Glassblowing Ever imagine what it’s like to play with honey? Now imagine playing and shaping honey when it’s glowing red hot with strange yet interesting instruments and turning it into some beautiful and out of this world. A piece of art that is completely unique and one of a kind. Well this is exactly what it’s like in the world of glassblowing. By trying and experiencing the art class here at SBVC one can truly learn to perfect not only just the skill, but expand your own imagination as well as your creativity.Glassblowing is a dying trade and skill in the art world. Now it’s mainly considered more of a hobby. On a more serious note career-wise it’ll get you far but it will not et you a life of luxury, but it does provide if your living the single life. Family-wise your better off having another full time job because this particular career would only pay enough to cover for the materials, the tools, the furnace, etc that one would use. These costs tend to be particularly high in price which would be the main reason to look for employment else where when it comes to providing for a family.Naturally, most people would think that glassblowing originated from Mexico because a lot of handmade glassware is manufactured and created there. In Mexico glassblowing is actually done outside in the public for all to see this fascinating art. So it’s not surprising that so many people are convinced that this intriguing skill would come from our neighbors down in the South. When in fact glassblowing originated from across the world in Italy, where it’s a tradition to earn a living from. In most Italian families a trade like glassblowing is naturally passed down from one generation to the next.Italy focuses mainly on the handmade arts such as glassblowing, pottery, stain-glasswork, etc and avoids mainstreaming it. Which in conclusion is why most handmade objects that are purchased and shipped fr om Italy is so highly priced. Most likely that piece of art is one of a kind and cannot be replicated. In my own observations at the SBVC Glassblowing class, I was able to witness the delicate procedure it takes to perfect this particular skill. As I sat and observed Stephen, a student here at SBVC’s Glassblowing class, he explains carefully every step that must be taken along with some precautions.Stephen then explains the dangers of this type of artwork and gives some examples of injuries that he and many other students acquired white participating in this class. One example that he used was how one student subconsciously caught an object he knocked over in an attempt to save it from shattering but in return burned both hands because the object was still hot. This student obtained first-degree burns on both hands and thus was not able to participate in the class for two weeks. As Stephen preps and prepares his materials and tools for his project I then proceed to ask him mo re questions.Such as what made him want to pursue this dangerous yet interesting trade. He then set his tools down and simply replied that he wanted a fresh start. Something new and exciting and that when he saw the title of this class he knew right then and there that that was something he wanted to do. Stephen then grabs a blowpipe, expected it and then approached the glory hole with it and began to heat one end of it. As he was heating or warming up the blowpipe I then continued with my interview. My next question that I addressed to Stephen was what did he personally benefit by taking this class and learning this skill. Well.. † Stephen said as he opened the furnace, â€Å" By taking this class and learning this skill I learned how to be patient, which I never was before taking this class. † Stephen then dips the end of the blowpipe in the furnace to gather the red hot glowing liquid and quickly closes the door while maneuvering the blowpipe to keep the glass from f alling to the ground. Stephen then said, â€Å"and I also learned really good hand-eye coordination too as well as working in a high stress environment. After finishing with that reply, Stephen then when to the marver and evened the molten glass on the pipe and quickly sat down at his bench and continued his project by blocking the glass. â€Å"Are there any disadvantages in glassblowing? † I said and Stephen then quickly replied â€Å" Other than getting burns no not really. † After rounding the glass with the block to his liking Stephen then got up and inserted the glass into the glory hole to reheat the glass before blowing and shaping it into a perfect bubble.As Stephen resumes his place at the bench, I quietly watched as he skillfully reshapes the glass and then using one end of the blowpipe gently blows air into the glass, forming a small but perfect orb. As Stephen manipulated his small glass bubble, I then asked him what was the most interesting part of his ne w found skills. As he created the jack line, which formed a neck separating the bubble from the pipe he replied that the most interesting part of Glassblowing was the unlimited amount of ideas that can be made with the glass if one has the imagination and creativity to bring them to life.With that Stephen then quickly moved over to a box with what looked like cotton inside and gently tapped the blowpipe with the back of his jacks (a tool that looks like a very large set of tweezers) and the bubble simply fell from the blow pipe and into the box. Stephen then quickly put the box in the annealed which slowly cools the glass over a period of a few hours (depending on how large the object in question is). Before I was able to ask another question Stephen then said to me in a cool tone that if he had to choose between pursuing Glassblowing as a career or a hobby that he’d rather keep this as a hobby.His reason behind this statement was that it was something that he would continue to do for peace of mind. If he were to pursue this skill as a career that he would love to teach it but that it was unlikely to happen for him. As our interview came to an end, Stephen then took me under his wing and taught me some of the basic yet advance techniques that he uses to create small objects. Such as small teacups. After he gave me a small run thru on how to make a small tea cup with a handle, I was then instructed to try the procedure on my own.I then slowly mimicked Stephen’s every step: I heated the blowpipe and then gather a good size amount of the molten glass on my pipe. Next I then rolled the glass in a quick but steady pace on the marver to even the glass forming a small cylinder. Then I approached the scorching hot glory hole, reheated the glass, sat down at the bench and then proceeded to block the molten glass until it was completely even. I then angled the blowpipe just like Stephen instructed me to do, took a deep breath and blew into the blowpipe.At first it was a bit difficult, but after the first few seconds grew easier. Right when I was getting comfortable with this my bubble suddenly popped! Apparently I blew the glass so much that the glass became thin and popped. Glassblowing not only teaches one how to manipulate the red hot glowing liquid with strange tools, but also teaches one how to express the creativity and imagination of the mind to create mind blowing works of art. What made you want to take this particular class? What have you benefited from taking this class and learning these skills?What would you say are the disadvantages of glassblowing and why? What are the advantages of glassblowing and why? Would you recommend this class or learning these specific skills to anyone? What would you say is the most interesting part of glassblowing? Would you ever continue these skills as a career path or a hobby? Why? When you first started taking this class what was the worst experience you ever had? Did that experience inc lude getting any type of injuries while participating? What was the most extreme injury you’ve ever gotten?Did you ever receive any burns that were third degree burns? How did your parents react when you told them of your new found interest in glassblowing? Did they oppose it or support it? How do you feel about the class fee you had to pay? Do you feel that the class fee is fair or unfair? Recently I’ve heard that most of the art classes are being cut. What are you going to do if the distract cuts the glassblowing program? Will go elsewhere to continue learning and perfecting this art or call quits? Tucker

“You Have To Understand What Caused Genocide To Happen.

â€Å"You have to understand what caused genocide to happen. Or it will happen again,† said Tim Walz. By stating this, he emphasizes that instead of just contemplating on the immorality of genocide, one must contemplate on how to prevent this treacherous act from occurring again. In his quote, he states that preventing it can be done by analyzing the cause and reasoning behind the actual act. Genocide is the intentional mass murder of a large group of people. There are multiple genocides that occurred in the past that has caused the deaths of millions of innocent people. To prevent this tragic occurrence, the trigger to these events must be analyzed. Observing the multiple genocides that unfortunately made their way into history, there seems to†¦show more content†¦For the Rwandan genocide, there was always tension and hatred present between the Hutus and Tutsis. Contrary to the Armenians and Ottomans however, they were similar in many fields such as their language an d traditions. In 1916, Belgian colonists classified the residents with identity cards according to their ethnicity. The Tutsis were considered superior over the Hutus, which sparked obvious hatred from the inferior Hutus. â€Å"Resentment among the Hutus gradually built up, culminating in a series of riots in 1959. More than 20,000 Tutsis were killed.† (Rwanda: How the genocide happened) Killings of Rwandans occurred even before the genocide. In 1962, as soon as the Belgium granted Rwanda independence, the Hutus took this opportunity to swoop in and replace them. The Hutus’ natural hatred towards the Tutsis and overpowering presence made them the perfect targets/suspects to be guilty of wrongdoings. Their build up of previous controversies played a significant role in giving themselves the right to believe that whatever horrible actions are inflicted upon the Tutsis are necessary and justified. Although some moderate Hutus were also victims of the genocide, the majorit y were potentially the Tutsis because of the Hutu regime’s claim that the Tutsis are the ones that should be wiped out completely. For the Holocaust during World War II, there was prior discrimination from theShow MoreRelatedThe Liberation Tigers Of Tamil Eelam1165 Words   |  5 PagesDuring the Sri Lanka Genocide, crimes against humanity were committed against the Tamlins by the Sri Lankans. Sri Lanka is an island in the Indian ocean, located south-east of India. The original name of the island is the Democratic Sri Lanka. Sri Lanka had their own language. â€Å"In 1956, the Official Language Act was enacted† (Mitchell, pg. 2). This act made the Sinhalese language the 1st language that 74% of the people on the island spoke. The different languages caused many issues on the islandRead MoreThe Four Types of Conflict in Shattered851 Words   |  4 Pagesstory apparent is Human vs. Society due to the Rwandan genocide. 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